Frequently Asked Questions

If you are not able to find the answer to your question here, please visit our Contact page and get in touch.

If you are aged 8-19, or up to 25 if you have additional needs, you can become a Member of Manchester Youth Zone.

To sign up, you will need to complete a membership form. You can complete an online form or pick one up from reception. Anybody under the age of 16 must have their membership form signed by a parent or guardian. 

Nope – anybody aged 8-19 (or up to 25 with additional needs) can become a Member, wherever they live!

Young people aged 11 and under cannot leave the Youth Zone unsupervised unless a parent or guardian has completed a “Consent to Leave” form, which is avaliable at reception.

If your child is over the age of 11, but cannot leave the Youth Zone unsupervised for whatever reason, please tell a member of staff.

We do our best to ensure that all young people are safe at Manchester Youth Zone.

We operate a closed-door policy for all under-11 year olds which means these members cannnot leave the Youth Zone without a parent or guardian.

Should a parent or guardian wish to allow their child to leave the Youth Zone unsupervised, or with another friend/family member, a “Consent to Leave” form must be completed – these are available at reception.

All staff and volunteers receive regular safeguarding training. Our Safeguarding Officer deals with all concerns about young people and takes the necessary steps to ensure their safety.

Staff are trained in Team-Teach, a method of dealing with challenging behaviour that promotes de-escalation and the reduction of risk and restraint. It also supports teaching, learning and caring through staff confidence and competence. Team-Team has been awarded a National Training Award and is widely used. 

Our sessions are closed to the general public. Every young person on session is a registered member and all adults are staff, volunteers, or supervised guests. 

We have links with local PCSOs and we do our best to make sure young people are safe in the area surrounding MYZ when they leave. 

Any matter relating to the safety of a young person is dealt with by the Safeguarding Officer, Suzanne. Suzanne can be reached by emailing suzanne.fox@manchesteryz.org or you can call 0161 203 5333

We keep lost property for one month in the hopes it will be claimed! You can call, email or ask in person if you think something has been left at MYZ. 

We are a fully inclusive centre for young people of any ability. Although we cannot provide 1:1 support, we offer young people with medium to high needs the chance to take part in our Inclusion sessions and membership is extended to age 25. 

If you would like more information about our Inclusion offer, please visit the Inclusion page or call 0161 203 5333

Yes – MYZ is fully wheelchair accessible. 

Anybody can apply to be a volunteer. You can find more information on applying to be a volunteer here

We do not discriminate against people with a criminal record. However, our priority is the safety of our Members.

Anyone with a criminal record is invited to take part in a tracing interview which gives an applicant the chance to explain their record and what positive changes they have made. A decision will be made as to whether to move forward with the application process. 

You can read more about our Policy on Recruitment of Ex-Offenders here